Our Services

5-Minute Response Cloud Disaster Recovery

System failure? Data center outage? Beaconix's 24/7 multilingual technical team responds within 5 minutes, utilizing multi-cloud architecture and automated recovery processes to quickly restore your critical business systems and maximize business continuity.

Real-Time Automated Data Backup Protection

Critical data loss risk? Our enterprise-grade multi-cloud backup solution provides real-time data synchronization and cross-regional redundant storage, ensuring 100% secure and recoverable business data while meeting PDPA and LGPD compliance requirements.

Multi-Layer Cloud Security Defense System

Under cyber attack? Beaconix provides enterprise-grade security protection including DDoS protection, intrusion detection, and data encryption. Our bilingual security expert team monitors 24/7 and responds instantly to security threats.

24/7 Real-Time Cloud Infrastructure Monitoring

System performance issues? Our intelligent monitoring platform tracks your cloud resource status in real-time with automatic anomaly alerts. Professional operations team provides instant technical support via WhatsApp and other channels to ensure stable system operation.

Zero-Downtime Business Continuity Assurance

Worried about business interruption? Beaconix's multi-cloud architecture design ensures 99.9% service availability through Azure, Alibaba Cloud, and other multi-vendor resources, enabling automatic failover to guarantee your business never stops.

Multilingual Technical Support Always Online

Need emergency technical support? Our bilingual engineering team (English, Bahasa Malaysia, Bahasa Indonesia) provides 24/7 technical support with 5-minute response time. Direct WhatsApp access to technical experts solves your urgent cloud service issues.

5-Minute Ultra-Fast Response Guarantee

Emergencies can't wait! Beaconix guarantees 5-minute response to all emergency technical support requests through intelligent ticketing systems and professional technical teams, providing the fastest cloud service technical support for Southeast Asian SMEs.

Professional Engineer One-on-One Technical Support

Tired of automated responses? Our certified cloud architects and DevOps experts provide live one-on-one technical support, deeply understanding your business needs and delivering customized cloud solutions with instant problem resolution.